Great service.. Very efficient and appreciated the call!

Good service at the time I ordered and items delivered well packaged. I was disappointed that the items couldn't be reserved for me whilst the search was made for many other items - Delivery to Switzerland is expensive when you also have to add on import tax. One package even if I'd had to wait a while, would have been much better. I would have been happy to pay to have the items 'held' for me. The Wedgwood Candlelight plates are perfect - Very good condition, as promised. The Spode tea-cup was a big disappointment. It was said to be very good condition, but is actually a very good condition second.. The transfer is partially on the handle and there are blue spots on the white inside the cup. You surely need to inform when the item is an obvious second..?? The reason I don't buy new Spode is because production has moved and quality has dropped. I'm not wanting to collect seconds!! You charged me nearly 20GBP for this item.. I actually would have asked to return it but costs to do so run too high for it to be worthwhile. A pity this happened.