Latest Reviews
Mrs Rowena J Lucas Buckingham 1:40 pm
Chinasearch , Mel , phoned me to see if I was still looking for crockery and that they had what I wanted in. She was very helpful and took my order . The crockery came very quickly and was well wrapped. Mel helped me when I did another order and I had forgotten to add the discount offered. I would...
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Chinasearch , Mel , phoned me to see if I was still looking for crockery and that they had what I wanted in. She was very helpful and took my order . The crockery came very quickly and was well wrapped. Mel helped me when I did another order and I had forgotten to add the discount offered. I would...
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Verified Customer 10:22 am
The replacement we needed came quickly and was as ordered. We will continue to use Chinasearch if we need their services and to recommend them.
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The replacement we needed came quickly and was as ordered. We will continue to use Chinasearch if we need their services and to recommend them.
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Verified Customer 10:21 am
Ik zou niet weten in welk opzicht ik kritiek zou kunnen hebben.De vervoerder van het pak liet het afweten maar Chinasearch hielp mij prompt.Ik zou Chinasearch zeker aanraden!
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Ik zou niet weten in welk opzicht ik kritiek zou kunnen hebben.De vervoerder van het pak liet het afweten maar Chinasearch hielp mij prompt.Ik zou Chinasearch zeker aanraden!
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Verified Customer 8:58 am
Was quite surprised when I heard they had found the piece I wanted as am in Australia and only listed on a long shot. The piece arrived quite quickly and well packaged
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Was quite surprised when I heard they had found the piece I wanted as am in Australia and only listed on a long shot. The piece arrived quite quickly and well packaged
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Ms. SANDRA WOODS 8:32 am
You asked me a while ago for Feedback on my order, and I replied then that I couldn't leave any as my order had not yet arrived. There was no response to this feedback, and by the time I contacted you to say I still didn't have my order, the implication was that it had been too long to expect the...
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You asked me a while ago for Feedback on my order, and I replied then that I couldn't leave any as my order had not yet arrived. There was no response to this feedback, and by the time I contacted you to say I still didn't have my order, the implication was that it had been too long to expect the...
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Mrs. Overton 6:18 am
I could not have received a more friendly and helpful company and already achieved finding some of the items I was looking for. Well done
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I could not have received a more friendly and helpful company and already achieved finding some of the items I was looking for. Well done
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Mrs Suzanne Kirk May 24th
I would definitely use and recommend Chinasearch again. The speed and efficiency with which my order was dealt with was fantastic. I have requested a search on certain itemss and I'm certain Chinasearch won't let me down.
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I would definitely use and recommend Chinasearch again. The speed and efficiency with which my order was dealt with was fantastic. I have requested a search on certain itemss and I'm certain Chinasearch won't let me down.
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mrs janine burr-willans May 24th
great service, lovely people, great delivery of unbroken china
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great service, lovely people, great delivery of unbroken china
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Verified Customer May 24th
Great quality, well packaged and reasonable prices. Perfect teacup to replace a broken one.
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Great quality, well packaged and reasonable prices. Perfect teacup to replace a broken one.
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Verified Customer May 24th
I would both recommend (and already have to a number of friends) and use them again
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I would both recommend (and already have to a number of friends) and use them again
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Verified Customer May 24th
They notified me as soon as the item I wanted became available and sent it to me very promptly, very well wrapped and in very good condition.
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They notified me as soon as the item I wanted became available and sent it to me very promptly, very well wrapped and in very good condition.
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Mr. Robinson May 24th
Excellent. We have been on your ‘discontinued line search list’ for a long time but eventually you managed to locate four mugs which we required. We have always been very satisfied with your level of service.
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Excellent. We have been on your ‘discontinued line search list’ for a long time but eventually you managed to locate four mugs which we required. We have always been very satisfied with your level of service.
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Mrs. S knight Staffordshire May 23rd
I had a problem with a cake stand I had made in October last year, the item was not used until christmas so we hadnt realised it was faulty. I called at the start of the year and rather than post it, I said we would call with it next time we were coming to Leamington spa as you are forty miles away. I...
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I had a problem with a cake stand I had made in October last year, the item was not used until christmas so we hadnt realised it was faulty. I called at the start of the year and rather than post it, I said we would call with it next time we were coming to Leamington spa as you are forty miles away. I...
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Mrs. Jean Hodge May 23rd
I was buying a piece of China for a client. The lady in the phone was very helpful and talked me through the website and how to find the exact item. The cup arrived quickly and was very securely packaged. A follow up call from customer services was a nice touch. Thank you
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I was buying a piece of China for a client. The lady in the phone was very helpful and talked me through the website and how to find the exact item. The cup arrived quickly and was very securely packaged. A follow up call from customer services was a nice touch. Thank you
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Mme J Joffres May 23rd
Excellent service - thank you very much.They sent not exactly the correct cup with the first shipment but quickly fixed that by sending the one I ordered without extra payment!
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Excellent service - thank you very much.They sent not exactly the correct cup with the first shipment but quickly fixed that by sending the one I ordered without extra payment!
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Verified Customer May 23rd
Service was excellent. I just wish you didn't use the UK Parcel Service as they are the ones who are horrendous. I would order from you again, however, if the case arose.
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Service was excellent. I just wish you didn't use the UK Parcel Service as they are the ones who are horrendous. I would order from you again, however, if the case arose.
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Ms Jane Edmed Christchurch NZ May 22nd
Great service. Found just what I wanted and some. Delivery to NZ prompt and efficient. Thank you 😊
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Great service. Found just what I wanted and some. Delivery to NZ prompt and efficient. Thank you 😊
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Verified Customer May 22nd
I was emailed about the offer on Susie Cooper ware. Some lovely items available. The ones I bought arrived promptly and well protected. I like the fact that biodegradable newspaper is used for packing rather than any form of plastic or shreddings.
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I was emailed about the offer on Susie Cooper ware. Some lovely items available. The ones I bought arrived promptly and well protected. I like the fact that biodegradable newspaper is used for packing rather than any form of plastic or shreddings.
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Mrs Gillian Smith Nuneaton May 22nd
Would definitely use their service again would recommend to anybody looking for replacement china.
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Would definitely use their service again would recommend to anybody looking for replacement china.
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Miss Downing Cyprus May 22nd
You always come back to me no matter how long I’ve been waiting even now that I live in Cyprus! I appreciate that. Thank you so much.
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You always come back to me no matter how long I’ve been waiting even now that I live in Cyprus! I appreciate that. Thank you so much.
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Verified Customer May 22nd
China in good condition. Packed extremely well and handled with care
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China in good condition. Packed extremely well and handled with care
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Clare Delpech May 22nd
The china that I bought arrived quickly in great condition. Thank you.
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The china that I bought arrived quickly in great condition. Thank you.
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Verified Customer May 22nd
China was as described. It arrived promptly and was impeccably packed.Excellent service. Thank you.
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China was as described. It arrived promptly and was impeccably packed.Excellent service. Thank you.
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Mrs Dawn Austin May 22nd
Communication was good. Expensive though but I expect this would be the case, in general.
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Communication was good. Expensive though but I expect this would be the case, in general.
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Verified Customer May 21st
Was so pleased to be contacted when they had managed to locate the plate I'd been looking for they then sent it very quickly once ordered and very well packed.
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Was so pleased to be contacted when they had managed to locate the plate I'd been looking for they then sent it very quickly once ordered and very well packed.
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Mr Peter D R Jolly May 21st
It was quick and when the wrong size plates arrived the error was quickly put right without any fuss.
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It was quick and when the wrong size plates arrived the error was quickly put right without any fuss.
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Mr. Marsh Mid Kent May 21st
The second time we have purchased from yourselves. Would recommend to anyone for good service
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The second time we have purchased from yourselves. Would recommend to anyone for good service
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Mrs. Abraham May 21st
The person I dealt with was very patient and clear about the detail of the crockery, which has changed slightly over time
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The person I dealt with was very patient and clear about the detail of the crockery, which has changed slightly over time
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Miss Caroline Devlin May 21st
Would recommend! They had what I needed and the parcel arrived in Australia fast and affordable.
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Would recommend! They had what I needed and the parcel arrived in Australia fast and affordable.
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Verified Customer May 21st
It all went very smoothly. The find of more plates came 6 months after the request so that was great.
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It all went very smoothly. The find of more plates came 6 months after the request so that was great.
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Miss G Phipps May 20th
Items perfectly packed and a delayed dispatch as per my request. Delivery very quick.
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Items perfectly packed and a delayed dispatch as per my request. Delivery very quick.
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Mrs Rachel Baartz May 20th
Firstly, Mel emailed me to inform me that my requested (of over a year ago) items had been found!Then she phoned me from England and we clarified the items and the address to send it to. (I live in Australia and friends in England were receiving the items and bringing them to me when they travel...
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Firstly, Mel emailed me to inform me that my requested (of over a year ago) items had been found!Then she phoned me from England and we clarified the items and the address to send it to. (I live in Australia and friends in England were receiving the items and bringing them to me when they travel...
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Mrs Edwards Tonbridge May 19th
China search phoned me when plates became available that I'd been looking for for ages. The service was prompt. Plates arrived well packaged. Very pleased with the condition of the plates.
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China search phoned me when plates became available that I'd been looking for for ages. The service was prompt. Plates arrived well packaged. Very pleased with the condition of the plates.
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About us
Chinasearch is Europe's largest retail specialist in replacement & discontinued china.
With thousands of patterns in stock, across world renown brands, including Wedgwood, Royal Doulton, Villeroy & Boch and Spode, we provide an exemplary service to our worldwide customer base.
All products are available through this website, plus we have a knowledgeable Sales team on hand to discuss your requirements and answer any questions you may have.
