We're Europe's largest retailer of discontinued china with over 300,000 items in stock. If we don't have it, we'll do everything in our power to find it.
Not everyone is looking for replacements, but we often have people looking to extend a setting, or perhaps they might want to find a matching serving dish.
Read our Buyer's Guide for condition details and buying tips.
We're well known for our replacement china, but we also have new products. Here you'll find the best quality new china, cutlery and glassware from leading brands.
Click here to visit the Tablewhere website now.
We can only collect items from the UK Mainland, and will only accept items that meet our quality
guidelines - please read our Selling Guide for more information.
PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND
RETAIN A COPY OF THESE TERMS AND CONDITIONS AND YOUR ORDER FOR FUTURE REFERENCE.
This page states the Terms and Conditions (the "Terms") which govern Your
purchase of and Our supply of goods to You through the website located at chinasearch.co.uk
("the Website"). The terms and conditions under which you may use the Website are set out in the Terms of Website Use.
Chinasearch Limited registered in England and Wales with Company Number 04320273 whose registered
office is at Apley Lodge, Norton, Shifnal, Shropshire, TF11 9EL, referred to as "We",
"Us" or "Our" in these Terms, is the supplier of the goods and may
revise these Terms at any time by updating this posting. You should visit this page periodically to
review the Terms and Conditions because they are binding on You. If You do not accept the Terms and
Conditions stated here, do not use the Website.
The terms "You", "Your", "Yourself" and "Yours",
when used in these Terms, includes any user of the Website, whether such user is a consumer or a
No contract exists between You and Us for the sale of any goods until We have received and
accepted Your order and sent You written confirmation confirming Your order to the address or email
address You have given. Once We have confirmed Your order, there is a binding legal contract between us
(the "Contract"). Any goods on the same order which We have not confirmed do not form part of that
Contract. We may deliver goods in instalments - see clause 5. The Contract is subject to the rights
of cancellation in clause 6 below.
b) Business Customers
If You are placing an order in the course of a business ("Business Customer") We may refuse to
accept Your order or terminate the Contract for the goods the subject of that order by notice in
writing to You and without liability if Your account has been suspended and/or any of the events set
out in clause 12 have occurred.
c) In using this Website and by placing an order, You warrant that You are legally capable of
entering into binding contracts and You are at least 18 years old.
Quotations are subject to withdrawal at any time before the receipt of an unqualified order from
You and shall be deemed to be withdrawn unless so accepted within 30 days from their date unless
otherwise agreed by Us in writing.
a) The description and price of the goods You order will be as shown on this Website at the time
You submit Your order. You can correct any errors to Your order up to the point at which You click
on "Make Payment" on the final page of the ordering process.
b) We try to make sure that all product descriptions are as accurate as possible. On the rare
occasion that there is an error, We will advise You about it as soon as reasonably possible.
c) The goods are subject to availability. If on receipt of Your order the goods You have ordered
are not available in stock, We will try to obtain the goods from Our supplier. Where you are dealing
as a consumer but not if You are a business customer You are free to cancel Your order if You wish
to do so. If You cancel Your order We will refund or credit You for any sum that has been paid by
You or debited from Your credit card or other account for those goods.
d) There may be restrictions in place from time to time in relation to the number and type of
goods which You may purchase in any one order, as well as a maximum sum of money which may be spent
on any one order. Any such restrictions will be advised on this Website.
e) Every effort is made to ensure that prices shown on this Website are accurate at the time You
place Your order. If an error is found, We will inform You within a reasonable amount of time and
offer You the option of reconfirming Your order at the correct price or cancelling Your order. If
You cancel, We will refund or credit You for any sum that has been paid by You or debited from Your
credit card or other account for the goods.
f) Save as set out on the Website the price of the goods does not include the cost of delivery.
Details of delivery charges are shown on the Website. Prices and delivery charges include VAT where
applicable. Where appropriate VAT is charged at the rate prevailing at the relevant tax point and
will be shown separately on Your invoice/statement. You may also have to pay customs or other
applicable duties - see clause 16 below.
Payment for the goods and delivery charges can be made in any nominated currency shown on the
Website by any method shown on the Website at the time You place Your order.
a) Consumer Sales
The goods You order will be delivered to the address You gave when You placed Your order, subject
to payment of the relevant delivery charge. If We do not deliver to a particular destination You
will be so notified by Us before You submit Your order or as soon as possible thereafter.
Where You are dealing as a consumer we aim to dispatch all deliveries within 2 Working Days
(Monday - Friday (but excluding Bank or public holidays in England, Scotland and Wales)) or as soon
as possible thereafter subject to the goods being in stock.
You may need to sign for the goods at the point of delivery.
If there is no one at the address given who can accept delivery of the goods, the postman or
courier should notify You of an alternative delivery date, or a place to collect the goods, or
details of how to arrange an alternative delivery date.
Where You are dealing as a consumer every effort will be made to deliver the goods as soon as
possible after Your order has been accepted by Us and in any event within 30 days of Your order
where We have the goods in stock. However, We will not be liable for any loss or damage suffered by
You through any reasonable or unavoidable delay in delivery. We will inform You of any delay as soon
as possible. Nothing in this clause affects Your rights under clause 6.
If goods are to be required for a particular date or time please contact Our Customer Services
Department and We will endeavour to check the stock position with Our supplier and advise You, prior
to You placing Your order.
Where You are a Business Customer We will use Our reasonable endeavours to deliver the goods by
the date for delivery requested by You. However, any date for delivery of the goods is an estimate
only and time shall not be of the essence. We shall not be liable for any failure to meet any such
estimate, nor for any loss, of whatsoever nature resulting directly or indirectly therefrom.
Delivery will take place as provided for in clause 7(b).
c) Part Shipments
We reserve the right to despatch orders in part shipments if Our supplier is unable to supply to
Us complete in its first delivery of an order to Us. In such cases it is Our normal policy to
despatch approximately 70% of an order's total value on receipt from Our supplier, with the balance
to follow as soon as possible. In such cases We will not charge carriage for the shipment of the
balance and We will notify You in writing of the part shipment.
d) It is Your responsibility to ensure that the correct delivery details are supplied on order.
We cannot be liable for non-delivery due to incorrect or confusing delivery information supplied. If
shipments are returned to Us by Our carrier for this reason, We reserve the right to charge You for
re-shipment in addition to any return charges incurred by You. We will however notify You in writing
before doing so.
If You are a consumer (but not where You are a Business Customer), You have the right to cancel
the Contract at any time up to the end of 14 days after You receive the goods.
To exercise Your right of cancellation, You must give written notice to Our Customer Services
Department by hand or post, fax or email, at the address, fax number or email address shown below,
giving details of the goods ordered and (where appropriate) their delivery.
If You exercise Your right of cancellation after the goods have been delivered to You, You will
be responsible for returning the goods to Us at Your own cost (unless We delivered the goods in
error or if the goods are damaged or defective when delivered). The goods must be returned to the
address shown below. You must take all reasonable care to ensure the goods are not damaged in the
meantime or in transit.
Once You have notified Us that You are cancelling the Contract, We will refund or credit You
within 30 days for any sum that has been paid by You or debited from Your credit card or other
account for the goods.
If You are a Business Customer You may not cancel or suspend the Contract in whole or in part
without Our prior written consent and if we give Our consent, subject to you indemnifying Us in full
against all losses, damages, costs, expenses and other liabilities awarded against or incurred by Us
as a result of or in connection with the cancellation or suspension and such terms and conditions as
we may notify to You in writing.
If You are a Business Customer We may cancel any Contract with You by notice in writing to You
and without any liability if Your account has been suspended and/or any of the events set out in
clause 12 have occurred.
Where You are dealing as a consumer You will become the owner of the goods You ordered and responsible for risk of loss of or damage to them once they have been delivered to You.
Where You are a Business Customer risk in the goods shall pass to You immediately on delivery to You. Unless otherwise agreed in writing by Us delivery is deemed to take place when the goods are despatched.
If any goods You receive from Us are damaged, defective or incorrect You should notify Our Customer Services Department in writing at the address, fax number or email address shown below and We will provide You with a replacement free of charge provided that You return the damaged, defective or incorrect item to Us within a reasonable time. This does not affect Your statutory rights.
This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by You or any third party, use otherwise than as recommended by Us, or failure to follow Our instructions.
All such returns must be authorised by Us prior to return and normally We will arrange collection. We reserve the right to ask to see a photograph of the faulty or broken goods prior to authorising return.
When You visit this Website or send e-mails to Us, You are communicating with Us electronically. We communicate with You by e-mail or by posting notices on the website. For contractual purposes, You consent to receive communications from Us electronically and You agree that all agreements, notices, disclosures and other communications that We provide to You electronically satisfy any legal requirement that such communications be in writing. This condition does not affect Your statutory rights.
All content including pictures, designs, logos, photographs, text written and other materials on this Website are owned, controlled or licensed to Us. They are protected by copyright, trade marks and other intellectual property rights. Unauthorised use of this content is prohibited.
11.1 This clause 11 does not affect Your statutory rights if you are dealing as a consumer when purchasing the goods.
11.2 We shall not be liable to You in contract, tort (including without limitation negligence) and/or breach of statutory duty for any loss or damage which You may suffer by reason of any act, omission, neglect or default (including negligence) in the performance of this Contract by Us, or Our agents, in a sum which is greater that the total price of the Contract.
11.3 We shall not be liable to You in contract, tort (including without limitation negligence) and/or breach of statutory duty for any loss of profits, business, goodwill, reputation, revenue or business opportunity whether direct or indirect and for any other indirect or consequential (including economic) loss of any kind which You may suffer by reason of any act, omission, neglect or default (including negligence) in the performance of this Contract by Us or our agents.
11.4 Nothing in these Terms shall operate so as to:
11.5 We may defer the date of delivery or cancel the Contract or reduce the volume of goods ordered by You without liability if We are prevented from carrying out Our business due to circumstances which can be reasonably judged to be outside of Our control. This includes any delays in delivery or inability to supply from Our suppliers, consistent with Our business as an etailer dealer not a manufacturer nor a full line stockist of Our suppliers' product lines which are listed on this Website. We will refund or credit You for any sum that has been paid by You or debited from Your credit card or other account for those goods. We will not be held responsible for any delay or failure to comply with the obligations under these Terms if the delay or failure arises from any cause which is beyond Our reasonable control.
11.6 We do not warrant that the Website will operate error-free nor that the Website and its server are free of computer viruses. If Your use of the Website results in the need for servicing or replacing equipment or data, We are not responsible for those costs.
11.7 Save as set out in these Terms, We, to the fullest extent permitted by law, exclude all warranties, conditions and implied terms, including the warranty of satisfactory quality, non-infringement of third parties' rights, and the warranty of fitness for particular purpose.
Without prejudice to any rights and remedies available to Us, We shall be entitled, forthwith on written notice to You either to terminate the Contract wholly or in part and/or any other contract with You or to withhold performance of all or any of its obligations under the Contract and/or any other contract with You (and on the giving of such notice all monies outstanding from You to Us shall become immediately due and payable) if: -
In the event of a suspension of performance We shall be entitled, as a condition of resuming performance, to require pre-payment, or such security as We may require.
Insolvency Event means any one or more of (1) a notice being issued to propose a resolution for winding up or dissolution, or such a resolution being passed; (2) a petition for a winding up or an administration or bankruptcy order being presented, or such an order being made; (3) any steps being taken with a view to a voluntary arrangement or other assignment, composition or arrangement with all or any creditors or any moratorium, readjustment, rescheduling, forgiveness or deferral or all or any indebtedness; (4) suspension of payments to all or any creditors and/or ceasing business; (5) an encumbrancer taking possession of all or any assets of a party; (6) an administrator or receiver being appointed over a party or all or any of its assets; (7) any action anywhere similar or analogous to any of the foregoing; and (8) the other party having reasonable grounds for believing that any of the foregoing is imminent. For the avoidance of doubt if any of the foregoing occur in relation to a partner in any of the parties hereto it shall be deemed to occur in relation to that party.
For the avoidance of doubt nothing in these Terms shall confer on any third party any benefit or the right to enforce any provision of these Terms.
The rights and remedies of each party in respect of these Terms shall not be diminished, waived or extinguished by the granting of any indulgence, forbearance or extension of time by one party to the other nor by any failure of or delay by a party in ascertaining or exercising any such rights or remedies.
The provisions of these Terms are severable and distinct from one another, and, if at any time any of the provisions is or becomes invalid, illegal or unenforceable, the validity, legality or enforceability of the other provisions shall not in any way be affected or impaired.
The headings in these Terms are for convenience only and do not affect the interpretation of the contract between us.
You shall not assign any benefit under the contract with us for the supply of the goods or the contract without Our consent in writing, which may be given on such terms as We think fit. You agree and accept that We may assign the contract in whole or in part to someone else.
When ordering goods for delivery overseas You may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by You. Customs policies vary widely from country to country, so you should contact Your local customs office for further information. Also You are considered the importer of record and must comply with all laws and regulations of the country in which You are receiving the goods. Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
This Website is owned and operated by Chinasearch Limited.
You can contact Us by:
Phone: 01926 512402 (1-8555-668-668 from the USA)
Please note that calls may be recorded or monitored for training purposes.
Fax: 01926 859311
Post: 4 Princes Drive, Kenilworth, Warwickshire, CV8 2FD, United Kingdom.
In the unlikely event that You are unhappy with Our goods or with Our service to You, please refer complaints to:
Chinasearch Ltd, 4 Princes Drive, Kenilworth, Warwickshire, CV8 2FD, United Kingdom.
Chinasearch Ltd t/a Chinasearch®
Registered in England - Company Registration Number 04320273
Registered Office - Apley Lodge, Norton, Shifnal, Shropshire, TF11 9EL
VAT Registration Number - 974 8222 88