Nothing received

Mar 3rd 2021
Verified Customer
The order has not been received. Please refund.
Comment from Chinasearch:
Thank you for your feedback. I am sorry that your delivery is taking longer than normal due to the changes with the custom system. I can now see that your parcel has cleared customs and is now on its way to the delivery depot.
Comment from customer:
Thank you for your response. Being Brexit-ready is a challenge for companies who are unable to keep large amounts of stock in an EU depot. Will let you know when received.
Royal Grafton Regency Soup Cup
No product to rate. Nothing received.
Royal Grafton Regency Soup Cup Saucer
Item not received. Still waiting.