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Feefo Gold Trusted Service
For the fourth year running, we have received Feefo's Gold Trusted Service award. Feefo guarantees every single review we have received is matched to a genuine customer.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
Mrs. E Forrest Chesterfield
Jun 12th
Brilliant service!
I had broken a teapot which was given to my husband and I as a wedding present 34 years ago. Naturally I was upset and wanted very much to find a replacement. I can't fault your service, from my initial phone call to the superbly packed parcel arriving at my door. The tracking information on the whereabouts of the parcel was also very helpful.
My replacement teapot arrived in perfect condition as it was very well wrapped and protected. I am very pleased to own it.

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