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Feefo Gold Trusted Service
For the fourth year running, we have received Feefo's Gold Trusted Service award. Feefo guarantees every single review we have received is matched to a genuine customer.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
Claire P Dorset
Feb 13th
ChinaSearch Good - Delivery Service Useless
Quick efficient order processing from ChinaSearch. Initial ParcelForce delivery missed, re-delivery booked for specified date and ParecelForce turned up a day earlier than booked with a parcel that looked like it had been thrown around the delivery depot a few times. However the packing stood up to the test and items were fine. Would welcome a choice of delivery times/dates.
Jane at Chinasearch
Feb 14th
Thank you for your feedback. I am sorry to hear the delivery did not go as smoothly as it should have done. As we have had some comments on delivery times we are looking at ways we can improve this in the future. \n

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