We received an order confirmation but after that heard nothing about the despatch of the…

Sep 23rd 2013
Verified Customer
We received an order confirmation but after that heard nothing about the despatch of the package or prjected delivery until we sent an email requesting some information. Could improve by sneding out despatch info without a prompt.
Comment from Chinasearch:
Thank you for your feedback. We are always looking at ways of improving our service and have since introduced a system that lets customers know by email that their order has been dispatched. Jane
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