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Feefo Gold Trusted Service
For the fourth year running, we have received Feefo's Gold Trusted Service award. Feefo guarantees every single review we have received is matched to a genuine customer.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
Mrs J Bollands
Apr 10th
I had been waiting to acquire a Real Old Willow jug for sometime. Having found one Kaye rang me up to let me know. It arrived very quickly, well packaged and perfect, I’m so pleased. I also mailed Kaye shortly after to ask if it was at all possible if she could find me a large, oval, plain white, bone China teapot. I’d been searching for one for years without luck and desperately wanted to replace my beloved one that had a cracked lid. Within a day she’d located one! Not identical to ours but very close. That also arrived safely and well packed. Nothing was too much trouble, from regular email updates to phone calls. Excellent personalised customer service. Such a caring and professional company.
A perfect jug to complete my set. Arrived quickly and well packed. Chinasearch, efficient as always.

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