Fantastic service from start to finish

Jan 21st 2018
Verified Customer
The order was efficiently processed, I was kept up to date with delivery and then when my order arrived it had been well wrapped to ensure no damage in transit. I was disappointed with one of the items and so sent an email to explain. I received a phone call within 24 hours to say the faulty item would be replaced with a new one that I received the following day.
Royal Worcester Medici - Ruby Salad/Dessert Plate
As per comment above I had to request one of the tea cups be replaced as it did not match the Very Good description due to a poor surface finish. The replacement cup provided was excellent.