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Feefo Gold Trusted Service
For the fourth year running, we have received Feefo's Gold Trusted Service award. Feefo guarantees every single review we have received is matched to a genuine customer.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
Ms Linda M Jeffery Bournemouth
Jan 12th
The customer service staff were very helpful in sorting out a glitch which led to the goods being paid for twice. This took time but that was because there were no IT staff on site over the Christmas and New Year period.
The plates are in excellent condition - despite being described as 'good' on the website.
Again,I was delighted with the condition of the plates. I have used this china on a daily basis for 45 years and, since the pattern was discontinued 20 years ago, I really appreciate finding a source for replacements.

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