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Feefo Gold Trusted Service
For the fourth year running, we have received Feefo's Gold Trusted Service award. Feefo guarantees every single review we have received is matched to a genuine customer.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
Verified Customer
Jan 5th
Exceptional dispatch and delivery!
I ordered several pieces of Reflections by Franciscan to help complete my daughter's set. I placed my order on December 14th and on December 15th I received notification that the order was shipped. I expected I wouldn't receive it until mid January. However, on December 18th I received notice that I could pick up a parcel (shipper unidentified) at the nearest postal outlet (because I wasn't home when the delivery was attempted). When I attended at the postal outlet to pick up the parcel, I'm sure my mouth dropped in surprise when I saw it was my order from Chinasearch! The attendant saw my reaction and asked if everything was okay. My response was unbelief that the package arrived here so quickly. I am thrilled with your service, as was my daughter! Thank you so much for prompt dispatching and delivery. Joan M. Lavender, Canada!

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