Good service, poor packaging

Oct 21st 2017
Verified Customer
Customer service was wonderful--very attentive. But, packaging was poor. Only four out of 12 plates survived the trip.
Comment from Chinasearch:
This is really disappointing. It is extremely rare that items arrive broken. We are doing our best to find more plates for you and will alert you as soon as we get stock in. 
Royal Doulton Cornwall - thick line - L.S.1015 Breakfast / Lunch Plate
Plates that survived shipping were in excellent condition.