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Feefo Gold Trusted Service
For the fourth year running, we have received Feefo's Gold Trusted Service award. Feefo guarantees every single review we have received is matched to a genuine customer.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
Mr Richard Wilkinson
Sep 2017
Very poor service, didn't accept an incorrect description of product therefore had to pay for return postage. Very disappointed
Jane at Chinasearch
Sep 11th
Many thanks for your feedback here, and I'm certainly sorry to see of the disappointment caused on this occasion. To assist our customers in choosing the correct item we do measure and inspect all of our items before they are listed for sale. This has not worked for you this time, which is extremely frustrating when you are matching china. Your comments have been passed on so as we develop our website we will review if this needs to be made clearer. Unfortunately we are not able to offer a free returns service. 

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