Good Service

Jul 9th 2017
Verified Customer
Yes I would definitely buy from them again. I was adding to a partial set and would like to have seen the total range available at all grades and felt this would be best achieved by going into the warehouse but on this occasion the option was not allowed. Is this a health and safety issue? Had I been allowed to go with the very helpful lady who was assisting us into the warehouse it would have saved her quite a few journeys to and fro and would have been a more efficient use of our time.
Comment from Chinasearch:
Thank you for your feedback and we hope you enjoyed your visit to our shop.  Unfortunately it is not possible to shop directly from our warehouse, but we will bring out any pieces for you to view.  If you are in a rush please give us a call before you visit and we will try and get the items picked ready for you to view.
Denby Juice Milk Jug
Marked near spout, would have prefered perfect
Comment from Chinasearch:
We do occasionally receive items which do not meet our high quality standard.  These items are not available to buy online, though are sometimes offered to customers who visit our shop in Kenilworth where the quality can be viewed before buying.  We hope that you are still happy with the items you chose, but if for any reason you have changed your mind please do return them back to our shop.If you would like us to search for a milk jug in good condition please do call back into our shop or call 01926 512402 and we can register you for our free search service.
Denby Juice Mug
Four matching mugs great, on prevoius visit there seemed only to be one mug of this colour etc.
Denby Juice Mug
Colours varied as probably from separate batches.
Denby Juice Sugar Bowl - Lidded (Tea)
Lid did not fit properly, we were not sure it was the original lid.
Comment from Chinasearch:
We do occasionally receive items which do not meet our high quality standard.  These items are not available to buy online, though are sometimes offered to customers who visit our shop in Kenilworth where the quality can be viewed before buying.  We hope that you are still happy with the items you chose, but if for any reason you have changed your mind please do return them back to our shop.