Fine BUT.......it all turned out well in the end.

Jul 7th 2017
Verified Customer
The person over the telephone was proficient, helpful and attempted to provide the answers to my questions and search. On receiving my query regarding my order, I was very impressed with the way my concern was dealt with - concisely, professionally and personally. Thank you.
Wedgwood Countryware Tea Saucer
On the very first use of one of my new saucers, one has stained very badly with the tea, two seemingly hairline cracks on the underside of the saucer, and two further hairline cracks on top looking quite unsightly. It is unpleasant to see to say the least and not the quality or standard one expects from Wedgewood.
Comment from Chinasearch:
I am glad I have been able to speak to you today and sort this out for you. The replacement will be with you shortly.
Comment from customer:
Thank you Jane for your prompt response. You dealt with my concern swiftly, succinctly and it ended happily. Thank you once again Lee
Wedgwood Countryware Teacup
Staining in a hairline and unseen crack seemed to be the problem. Personally I feel this may have been a 'one-off' unnoticeable issue. It will not deter me from purchasing again.