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Feefo Gold Trusted Service
For the fourth year running, we have received Feefo's Gold Trusted Service award. Feefo guarantees every single review we have received is matched to a genuine customer.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
Mr David Dunford Chelmsford
May 17th
Good product ... appalling delivery service
The china is fine and was dispatched promptly but the delivery leaves a lot to be desired. We were out when the item arrived and it was thrown over a six foot gate onto a tarmac drive despite being clearly marked 'fragile'. Fortunately it survived intact but had we returned in the dark we would certainly have run over it!!!
Jane at Chinasearch
May 17th
Thank you for your feedback. We use Royal Mail so this should not have happened. I am glad that our packing ensured that your order arrived intact.

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