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Hire FAQ's

Does all the china match?

The collection is built around being mix and match due to the age of the product, but also because it looks great like this. We have worked very hard to make sure that all the pieces complement each other beautifully.

Do we have to clean the china ourselves?

No you don't, because the china is old it is therefore unsuitable for dishwashers. All we ask of you is to clear away any food residue and give it a rinse, and we will do the rest.

Can I pick my own china?

We carefully select and choose each individual piece for you. You are very welcome to visit Chinasearch to view the selection a few days prior to delivery.

What happens if an item is broken, damaged or lost?

We ask you to pay a damage deposit, which is not banked until all the china is returned and checked. If there has been any loss or damage it will be deducted from your deposit. Details of damage cost are provided at the time of booking and are also available to view within the Terms & Conditions.

For how long can I hire items?

The standard hire time is 3 or 4 days, particularly if the great event falls over a weekend. If you wish to hire for longer, this can be organised whilst making the booking.

What happens after I've confirmed my requirements?

We will send a contract and confirmation letter for you to sign & return along with your deposit cheque. Once these are returned your booking will be confirmed.

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